Skip to main content

B.E.S.T. is the best !

If Mumbai were an animal - Local Trains would be its arteries which would carry blood to major junctions in the body (city). But the more critical function of the nerves (last mile connectivity!) would be of B.E.S.T. buses that run to and from all parts of Mumbai and into the smallest of boulevards.

If there is one service that differentiates Mumbai from other metros - it is its public transport system, and with Calcutta and Delhi having 'metro-rails', Mumbai locals are definitely not the suburban transport facilities to rival them. What makes Mumbai comfortable is the Bus Transport services. However slow and unreliable they may in terms of time, they provide the simplest way to commute to any square or boulevard in the city.
With a characteristic red-and-white color combination and unusual length, BEST buses are a part of Mumbai's identity. From Mulund to VT, Borivli to Churchgate and Mulund to Borivli - they ply in all directions and take detours to all edges of Mumbai like Versova, Juhu and Worli. Whether it is your usual travel to Dadar or a weekend picnic to Gorai beach - BEST offers the best option to reach the destination!

I admire the drivers of Best buses for their ability to get the extra-long animal through the narrowest of roads like the Sakinaka-Kurla-Kamani road that is hardly 7 Ft wide in some parts (thanks to the squatters). I admire their confidence (which is quite justified) in getting the bus through the toughest of traffic jams without a slight brush to Auto-rickshaws and cars who run past them, not more than a 6 inches away from the bus (on both sides).

The bus conductors are also to be commended for their handling of public; they move or crawl, adeptly in a jampacked bus with only place to keep you feet, identifying each new passenger and giving the ticket. Of course, Mumbai commuters too are honest enough to themselves handover the money to him from remote corners of the bus without being asked.
I remember one incident when an old lady who had to get down on the next stop gave money to the passenger next to her which traveled to the rear door (where the conductor was standing) through hands of passengers all along the way in the bus. The conductor handed her the ticket from the window, when she got down ;) !

Commuting in Mumbai has been comfortable for me from the very first day thanks to B.E.S.T. and two websites which help you search bus routes and also find out the shortest travel time. One is courtesy B.E.S.T. itself and the other is courtesy IIT Bombay:
http://www.cse.iitb.ac.in/navigator/index.html
http://www.bestundertaking.com/transport/index.htm

Epilogue: To know more about BEST and its history go to:
http://www.bestundertaking.com/org_info.asp
http://www.bestundertaking.com/his_botleft.asp

Comments

  1. well said mate..i dont do a lot of bus travel and while I may think that these bus drivers are an uncouth lot, their "skill" is definitely remarkable. Yes Local trains and BEST - sometimes I wonder..who needs whom more

    ReplyDelete

Post a Comment

Popular posts from this blog

How will travel industry transform post-Covid

Unlike philosophers, journalists and teenagers, the world of entrepreneurship does not permit the luxury of gazing into a crystal ball to predict the future. An entrepreneur’s world is instead made of MVPs (Minimum Viable Product), A/B Tests, launching products, features or services and gauging / measuring their reception in the market to arrive at verifiable truths which can drive the business forward. Which is why I have never written about my musings or hypothesis about travel industry – we usually either seek customer feedback or launch an MVPised version and gather market feedback. However, with Covid-19 travel bans across the globe, the industry is currently stuck – while a lot of industry reports and journalistic conjectures are out, there’s no definitive answer to the way forward. Besides there is no way to test your hypothesis since even the traveller does not know what they will do when skies open. So, I decided to don my blogger hat and take the luxury of crystal gazing...

A Guide to Privacy on Social Media [apps]

The recent announcement by WhatsApp to update its privacy terms - and 'accept or leave the app' stance - led to an exodus of users from Whastapp to competing, privacy-conscious apps such as Telegram or Signal. A week after the exodus began, Whatsapp clarified its stance - and WhatsApp's CEO went about providing a long Twitter clarification . And then, many returned, many who considered moving stayed put on Whatsapp. This post is meant for those who are still sitting on the fence - it clarifies questions like: What is this all about? What do I do? Is Whatsapp safe? I've heard Telegram is Russian - so how is it safer than Whatsapp? I can't move because my business contacts are on Whastapp - how do I secure myself? PS: I've modeled this post based on several conversations I've had with friends and family on this subject, dealing with the chain of questions they ask, then objections they raise, then clarifications they seek - and finally the change resistance ...

Learning from 11 years in KPMG

It is only when we give up what we have is when we can embrace the new! I quit my job at KPMG one year ago - 22 January 2016 was my last day with the firm. As I reflect back on that day, it felt more like a graduation day! The eerie mix of nostalgia, excitement, anxiety and blues of missing your friends. KPMG was not just my first job but also a place where I learnt everything that I represent professionally. KPMG is one of the institutions I deeply respect and love – and relationships I have built here will stay with me for my lifetime. In my entrepreneurial career as well, I am often reminded more of all the great things I have learnt over my 11 years in KPMG. An year gone by, I realize these learnings have stayed with me and apply equally to the world outside KPMG. Almost all would apply to those working in role of (internal or external) consultants but several are generic and can be applied across professions. I have tried to change the text so that the learnings sound ...