Skip to main content

The Biggest Drivers

One of the biggest motivations which drives people towards achieving perfection in work is the (actual or illusionary) realization of the importance of their work. All other factors are merely hygienic - money, designation, working conditions - all merely ensure that one is motivated to perform 'good enough'. However, in absence of the 'work worth realization' (lets call it WWR from now on) - the extra bit of dedication is hard to come by.

The best illustration of this would be in the Army. Irrespective of the designation or salary everyone - from the highest ranked officers to the foot soldier - is dedicated to the extent of his/her lives. What motivation can there be to give one's life for, if not the fact that the job is more important than your life, that winning the war is infinitely more important than the salary or benefits you will accrue as a part of your job (if you would live on!).

Similarly, have you ever come across a sweeper who makes sure that not even the smallest dust particle escapes his broom? Have you ever come across a peon who makes sure he remembers the drink preferences of each employee and serves the correct drink to each one? I have come across many such people. In contrast, I have also come across white collar workers who just work to complete the job and never aim perfection.

Increasingly, as economies across the world develop, the parity between salaries decreases, basic amenities of life become easier to come by, some of them coming at no cost (for example free Health Care in most West European countries). In such a scenario, WWR remains the only driver to get superior performance from workers.

As a result, traditional management techniques of using money, designation and job role changes to motivate people are becoming redundant and leadership skills are becoming more important. One can also argue that while politicians are being forced to introduce management techniques like performance measurement in their work, managers are being forced to use leadership and motivation techniques, which have been forte of politics.

The Managers of future will have to be good leaders as well as good managers if they expect to get exceptional quality of work from their subordinates. The challenges ahead for managers are immensely complex yet as much interesting!

Comments

Popular posts from this blog

How will travel industry transform post-Covid

Unlike philosophers, journalists and teenagers, the world of entrepreneurship does not permit the luxury of gazing into a crystal ball to predict the future. An entrepreneur’s world is instead made of MVPs (Minimum Viable Product), A/B Tests, launching products, features or services and gauging / measuring their reception in the market to arrive at verifiable truths which can drive the business forward. Which is why I have never written about my musings or hypothesis about travel industry – we usually either seek customer feedback or launch an MVPised version and gather market feedback. However, with Covid-19 travel bans across the globe, the industry is currently stuck – while a lot of industry reports and journalistic conjectures are out, there’s no definitive answer to the way forward. Besides there is no way to test your hypothesis since even the traveller does not know what they will do when skies open. So, I decided to don my blogger hat and take the luxury of crystal gazing...

A Guide to Privacy on Social Media [apps]

The recent announcement by WhatsApp to update its privacy terms - and 'accept or leave the app' stance - led to an exodus of users from Whastapp to competing, privacy-conscious apps such as Telegram or Signal. A week after the exodus began, Whatsapp clarified its stance - and WhatsApp's CEO went about providing a long Twitter clarification . And then, many returned, many who considered moving stayed put on Whatsapp. This post is meant for those who are still sitting on the fence - it clarifies questions like: What is this all about? What do I do? Is Whatsapp safe? I've heard Telegram is Russian - so how is it safer than Whatsapp? I can't move because my business contacts are on Whastapp - how do I secure myself? PS: I've modeled this post based on several conversations I've had with friends and family on this subject, dealing with the chain of questions they ask, then objections they raise, then clarifications they seek - and finally the change resistance ...

Learning from 11 years in KPMG

It is only when we give up what we have is when we can embrace the new! I quit my job at KPMG one year ago - 22 January 2016 was my last day with the firm. As I reflect back on that day, it felt more like a graduation day! The eerie mix of nostalgia, excitement, anxiety and blues of missing your friends. KPMG was not just my first job but also a place where I learnt everything that I represent professionally. KPMG is one of the institutions I deeply respect and love – and relationships I have built here will stay with me for my lifetime. In my entrepreneurial career as well, I am often reminded more of all the great things I have learnt over my 11 years in KPMG. An year gone by, I realize these learnings have stayed with me and apply equally to the world outside KPMG. Almost all would apply to those working in role of (internal or external) consultants but several are generic and can be applied across professions. I have tried to change the text so that the learnings sound ...