You are dumb when ... ... someone says on the other line "Hello" as to mean "Hello there" and you ask them - "Can you hear me?" You are in the 21st century when: you work on a project for an associate of your employer the people who your first contacts at the client themselves are employees of a third party on a contract with your client your project associate is currently in transition to another city s/he works with a manager who is based out of a third city your primary liaison a the client is serving his/her notice period however people whom you interact with at the client happen to be from your own country, your own city and speak the same language as you ... .... that's Globalization for you !! :-)